![]() Visitors to the Boston area who wish to use THE RIDE should call THE RIDE Eligibility Center at 61 (voice/relay) or The Americans with Disabilities Act (ADA) allows you to travel as a visitor for 21 days in a 12-month period. Portions of Abington, Avon, Billerica, Brockton, Stoughton, and Wellesley are also served. The MBTA offers a variety of access features to make your journey on the subway or trolley easier than ever.Īrlington, Bedford, Belmont, Beverly, Boston, Braintree, Brookline, Burlington, Cambridge, Canton, Chelsea, Cohasset, Concord, Danvers, Dedham, Everett, Hingham, Holbrook, Hull, Lexington, Lincoln, Lynn, Lynnfield, Malden, Marblehead, Medfield, Medford, Melrose, Middleton, Milton, Nahant, Needham, Newton, Norwood, Peabody, Quincy, Randolph, Reading, Revere, Salem, Saugus, Sharon, Sharon, Somerville, Stoneham, Swampscott, Topsfield, Wakefield, Walpole, Waltham, Watertown, Wenham, Weston, Westwood, Weymouth, Wilmington, Winchester, Winthrop, and Woburn. All services are available in person or digitally (via Zoom) upon request. ![]() The MBTA offers a variety of free travel instruction services to help seniors and people with disabilities travel independently on the bus, train, and Commuter Rail. Call 61 or 80 TTY 61 for information on towns and to receive an application. PCAs and guests must travel to and from the same destination at the same time as the registered user. Allow twenty one days to process application upon receipt. Any guest is charged the applicable fare as noted above. Additional guests are allowed if space is available. Reservations will confirm the fare when you schedule a trip.Ī Personal Care Assistant (PCA) accompanying a registered user is not charged a fare. This applies when the trip origin and/or destination is greater than 3/4 miles from MBTA bus or subway service and outside of the core areas, or for same-day trip requests or changes, except for trip time negotiation. One-way fares for premium non-ADA trips for each registered passenger or guest is $5.25. The local one-way ADA fare for each registered passenger or guest when booking 1-7 days in advance is $3.15. For RIDE trips with origin and destination within 3/4 mile of fixed-route service that operates outside of these hours, or in other municipalities within 3/4 miles of MBTA bus service, extended RIDE service is available.The RIDE now operates in 62 cities and towns. THE RIDE operates 365 days a year generally from 5 AM – 1 AM in sixty (60) cities and towns. ![]() You will travel with other customers going in the same general direction.Īccessible vehicles are used to serve persons with disabilities, including those who use wheelchairs and scooters. It is not intended to be a comprehensive system of transportation that meets all the needs of persons with disabilities, and it is distinct from medical or human services transportation. Under the ADA, paratransit functions as a ‘safety net’ for people whose disabilities prevent them from using public transit. THE RIDE is operated by the Massachusetts Bay Transportation Authority (MBTA) in compliance with the federal Americans with Disabilities Act (ADA). THE RIDE paratransit service provides door-to door, shared-ride transportation to eligible people who cannot use fixed-route transit (bus, subway, trolley) all or some of the time because of a physical, cognitive or mental disability. ![]() Reduced passes are for eligible persons with disabilities and senior citizens. Senior and Transportation Access Pass Program (TAP) Adjacent to the Red and Orange Lines at Downtown Crossing Station.Ĭall: 61 (Voice) or 61 (TTY), Toll Free: 80 (In MA). The MBTA’s Office for Transportation Access in downtown Boston. In addition, OTA staff provides travel information for customers who require an accessible route to get to their destination. The office addresses customer concerns regarding station, venicle and program access for the MBTA’s fixed route services: Bus subway, commuter rail, light rail (Green Line) and commuter boat. The OTA manages the MBTA’s paratransit program, The RIDE the Call-A-Lift Bus Program the Senior and Access Pass Program. The MBTA’s Office for Transportation Access (OTA) oversees programs and services for persons with disabilities and senior citizens. Click on the links below to learn about the accessibility services offered on our fixed-route system, as well as exciting developments underway to further expand access to all of our customers. Note: The most up-to-date info may be found at the MBTA’s Web site: įrequently Asked Questions about Accessibility on the TĮstablished in 2007, the Department of System-Wide Accessibility works with all other MBTA departments to execute the T’s mission of becoming the global benchmark for accessible public transportation.
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